Hiring a flooring company for the first time? It’s hard to know what to look for. You search online, read a few reviews, get a couple of quotes, and hope for the best. However, if you’ve worked in construction or hired contractors over the years, you start to notice patterns.
One of Wildcat Flooring’s recent customers knows these patterns well. Having worked in the construction industry and seen firsthand how contractors operate, here’s what they had to say.
What are the Two Ways Most Flooring Companies Fall Short?
What makes a flooring company great? It all starts with knowing what most companies get wrong. According to our customer, it usually falls into one of two categories:
“Usually, you find that some are very good at selling the product, but when it comes to the installation, it’s not that great. Other companies have no communication and no knowledge about the product, but do a pretty decent job with the installation.”
Anyone who’s hired Lexington flooring contractors can recognize this pattern. A smooth talker who can’t deliver or a decent flooring installer who can’t explain what they’re putting in your home and why, we’ve been there. Why invest in floors you have to live with for decades when half a job isn’t good enough?
What Does “Exceptional” Actually Look Like?
So what does it look like when a flooring company gets it right? Here’s how our customer puts it:
“Wildcat is exceptional in that it provides both. You have not only a knowledgeable owner with a passion for what he does, but you also have the execution which is top-notch. And that’s rare these days, especially in this construction industry.”
Wildcat Flooring is built on combining deep product knowledge with top-notch installation. Jason Stocks sells floors, but he’s also been installing them since he was 16-years-old. He knows wood grades, subfloor types, finishes, moisture conditions and how each can affect the final result of your home. That knowledge shapes every recommendation and installation.
We have a passion for educating homeowners before they buy, discussing differences between products and telling the truth even when a cheaper option is easier to sell. You can’t fake that kind of care.
When Does a Recommendation Mean Something?
Asking for a five-star flooring review is easy. Gaining unsolicited trust from someone who works in the construction industry who knows how contractors operate from the inside carries a different weight:
“Would I recommend Wildcat? Absolutely, to friends and family. I don’t normally recommend a lot of companies, but this is one I’m comfortable recommending.”
That’s what we build our reputation on. Flashy advertising or pressure tactics aren’t everything. Word-of-mouth trust from people who understand the difference between a contractor who talks a good game and one who actually delivers matters.
What Does This Mean for You?
Comparing flooring companies in Lexington or Central Kentucky? The standard described by our customer makes a difference. Ask yourself the following questions:
- Does this company actually know their product?
- Can they explain the difference between solid and engineered hardwood?
- Do they give honest recommendations, even when a cheaper option is easier to sell?
Those questions are worth asking. That’s our standard for every project.
Ready to Experience the Difference?
Getting ready for your next flooring project in Lexington or Central Kentucky? You need a team like Wildcat Flooring that combines real product knowledge with top-notch installation. We’d love to walk through your space with you.
Want to learn more about what we can do for you? Contact us to schedule a shop-at-home consultation today!
